Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; Willoughby (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

401(k) match

Paid vacation

Holiday pay

Life insurance

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a busy coffeehouse team and ensure every guest experiences high-quality beverages and service.

You will oversee daily operations, train partners, and maintain a welcoming environment for the community, with emphasis on safety, accuracy, and efficiency. The role requires reliable attendance, flexibility for early mornings, evenings, weekends, and holidays, and the ability to coach peers in recipe standards and customer care.

Qualifications

• Maintain consistent attendance and punctuality.
• Provide quality beverages and food products while handling cash and ensuring safety.

Responsibilities

• Lead shift with craft and heart to maintain a welcoming Starbucks space.
• Direct the work of team members and delegate tasks.
• Coach team on beverage/food preparation to standard recipes and adapt when needed.
• Uphold store policies, safety, and security at all times.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a busy coffeehouse team and ensure every guest experiences high-quality beverages and service.

You will oversee daily operations, train partners, and maintain a welcoming environment for the community, with emphasis on safety, accuracy, and efficiency. The role requires reliable attendance, flexibility for early mornings, evenings, weekends, and holidays, and the ability to coach peers in recipe standards and customer care.