Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; Glendale (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Stock program and bonuses

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead the café team and deliver exceptional customer service in a warm, welcoming space. You will ensure quality beverages and food, uphold safety standards, and support daily operations.

This role emphasizes coaching, coordinating tasks among staff, and maintaining a positive store environment while adhering to store policies and schedules. Flexibility in hours, including early mornings, weekends, and holidays, is expected.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Six months of experience delegating tasks to other employees and coordinating two or more employees.
• Ability to direct the work of others.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse space for the community.
• Ensure quality beverages and food products, and uphold store safety and security.
• Coach and prepare beverages and food to standard recipes or customized for customers.
• Delegate tasks and coordinate two or more employees to meet customer needs.

Skills

Direct others

Learning agility

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead the café team and deliver exceptional customer service in a warm, welcoming space. You will ensure quality beverages and food, uphold safety standards, and support daily operations.

This role emphasizes coaching, coordinating tasks among staff, and maintaining a positive store environment while adhering to store policies and schedules. Flexibility in hours, including early mornings, weekends, and holidays, is expected.