Shift Supervisor - Lead Coffee Craft & Team Growth

Starbucks Corp.; Palo Alto (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming community space. You will guide daily operations, ensure quality beverages and food, and support a safe, friendly customer experience.

You will coach team members, delegate tasks, and maintain consistency with store policies while adapting to flexible hours, including early mornings, evenings, weekends, and holidays. Join a values-driven culture that emphasizes growth and service.

Qualifications

• Six (6) months of experience in a role involving customer interaction and fulfilling customer requests.
• Six (6) months of experience delegating tasks to and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication and strong interpersonal skills.
• Knowledge of the retail environment and ability to work in a team.

Responsibilities

• Lead day-to-day operations as a shift supervisor, ensuring quality beverages and food and store safety.
• Coach and develop team members to follow standard recipes and procedures.
• Maintain regular attendance and punctuality and adapt to flexible hours including early mornings, evenings, weekends, and holidays.

Skills

Customer service

Delegation

Team leadership

Communication

Retail knowledge

Interpersonal skills

Attendance & punctuality

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a welcoming community space. You will guide daily operations, ensure quality beverages and food, and support a safe, friendly customer experience.

You will coach team members, delegate tasks, and maintain consistency with store policies while adapting to flexible hours, including early mornings, evenings, weekends, and holidays. Join a values-driven culture that emphasizes growth and service.