Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid parental leave

Tuition assistance

401(k) plan

Stock program

Paid vacation

Disability insurance

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and food.

You will coach team members, delegate tasks, monitor store safety, and adapt to flexible hours including mornings, evenings, weekends, and holidays. We support growth with industry-leading benefits and a strong team culture.

Qualifications

• Six months of experience in a position that required interacting with customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• At least six months of experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and teamwork skills.
• Knowledge of the retail environment and store safety policies.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct the work of others and coordinate shift tasks across the team.
• Ensure quality beverages and food, cash handling and safety standards are met.
• Support attendance, punctuality and flexible scheduling across shifts.

Skills

Customer service

Cash handling

Food & beverage prep

Team leadership

Communication

Interpersonal skills

Retail knowledge

Attendance punctuality

Flexible hours

Store safety

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and food.

You will coach team members, delegate tasks, monitor store safety, and adapt to flexible hours including mornings, evenings, weekends, and holidays. We support growth with industry-leading benefits and a strong team culture.