Shift Supervisor - Lead Coffee Craft & Team Growth

Starbucks Corp.; Cypress (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Tuition Coverage

Paid Vacation

Parental Leave

Discounted stock program

Job summary

Starbucks Coffee Company in the United States is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and model excellent customer service.

We value teamwork, quick learning, and the ability to train and delegate tasks. The role requires flexible hours including mornings, evenings, weekends, and holidays, with strong emphasis on safety and store standards.

Qualifications

• Six (6) months of experience in a customer-facing role or similar.
• Ability to direct the work of others and coordinate tasks.
• Strong oral communication and teamwork skills in a retail environment.
• Availability for flexible hours including mornings, evenings, weekends and holidays.
• Ability to learn quickly and adhere to store policies and standards.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Prepare and coach beverage and food service to standard recipes and customer customizations.
• Delegate tasks to two or more teammates and coordinate daily shift activities.
• Uphold store safety, cash handling, and policy compliance to ensure a great guest experience.
• Maintain quality beverages and food while supporting friendly customer interactions.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail knowledge

Job description

Starbucks Coffee Company in the United States is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and model excellent customer service.

We value teamwork, quick learning, and the ability to train and delegate tasks. The role requires flexible hours including mornings, evenings, weekends, and holidays, with strong emphasis on safety and store standards.