Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; Mokena (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance (health)

Dental insurance

Vision insurance

Life insurance

Disability (short/long-term)

Paid parental leave

Tuition assistance (Starbucks)

401(k) with employer match

Stock program (Bean Stock)

Bonus opportunities

Educational opportunities

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will coach staff, maintain standards for beverages and food, and focus on delivering exceptional customer service.

As a Starbucks partner, you gain access to benefits and growth opportunities, with compensation determined by location and experience. This role emphasizes teamwork and initiative within a fast-paced retail setting.

Qualifications

• Direct the work of others.
• Learn quickly and adapt to store processes.
• Strong oral communication skills required.
• Knowledge of the retail environment and customer service.
• Strong interpersonal skills and teamwork ability.
• Ability to work as part of a team and build relationships.

Responsibilities

• Lead and coach team members to ensure quality beverages and food.
• Maintain store safety, policies, and cash handling.
• Deliver excellent customer service and help create a welcoming environment.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will coach staff, maintain standards for beverages and food, and focus on delivering exceptional customer service.

As a Starbucks partner, you gain access to benefits and growth opportunities, with compensation determined by location and experience. This role emphasizes teamwork and initiative within a fast-paced retail setting.