Shift Supervisor: Lead Coffee Craft & Team

Starbucks Corp.; Novato (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

Sick time

401(k) plan

Stock program (Bean Stock)

Quarterly bonus

Backup care

DACA reimbursement

Tuition coverage

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead our store team and deliver the brand experience in a welcoming community space. You will coach partners, ensure quality beverages and food, and maintain safety and store standards with a focus on customer satisfaction.

This role emphasizes strong communication, teamwork, and the ability to adapt to a fast-paced retail environment, while supporting growth opportunities and comprehensive benefits for partners.

Qualifications

• Attends regularly and punctually, with or without accommodation.
• Able to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Experience guiding and delegating tasks to others in a team setting.
• Strong ability to learn quickly and interact with customers in a retail environment.

Responsibilities

• Lead store operations with craft and heart to create a welcoming space for customers.
• Coach and prepare beverages and food to standard recipes and customer preferences.
• Direct and supervise team members, delegating tasks and ensuring service quality and safety.
• Uphold store policies, cash handling, and security while maintaining a positive environment.

Skills

Leadership

Customer service

Communication

Teamwork

Time management

Conflict resolution

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead our store team and deliver the brand experience in a welcoming community space. You will coach partners, ensure quality beverages and food, and maintain safety and store standards with a focus on customer satisfaction.

This role emphasizes strong communication, teamwork, and the ability to adapt to a fast-paced retail environment, while supporting growth opportunities and comprehensive benefits for partners.