Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Tuition assistance

Stock program

Job summary

Starbucks Corp. is seeking a shift supervisor to lead our team and create a welcoming space for the community. You will supervise shifts, coach partners, and ensure quality beverages and foods while maintaining safety and store standards.

You will collaborate with team members to deliver exceptional customer experiences, handle operations, and support a positive, inclusive work environment through strong leadership and communication.

Qualifications

• Attend to customers with consistent reliability.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards for quality beverages/food, cash handling, and safety.
• Six months of customer-facing experience.
• Experience delegating tasks to two or more employees.
• Knowledge of the retail environment.
• Ability to direct the work of others and learn quickly, with strong communication.

Responsibilities

• Lead shift with craft and heart to make Starbucks customers feel welcome.
• Prepare and coach beverage and food preparation to standard recipes or customer requests.
• Delegate tasks and coordinate two or more team members.
• Maintain store safety and security and ensure policy compliance.
• Provide excellent customer service and respond to customer needs.

Skills

Direct others

Learn quickly

Oral communication

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead our team and create a welcoming space for the community. You will supervise shifts, coach partners, and ensure quality beverages and foods while maintaining safety and store standards.

You will collaborate with team members to deliver exceptional customer experiences, handle operations, and support a positive, inclusive work environment through strong leadership and communication.