Shift Supervisor: Lead Coffee Craft & Guest Experience

Starbucks Corp.; Westerville (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Tuition coverage

Paid vacation

Parental leave

Sick time

Holiday pay

Job summary

Starbucks Corp. is hiring a shift supervisor to lead daily operations and ensure every guest receives exceptional service. You will coach partners, direct the team, and maintain standards for beverage preparation, food quality, cash handling, and store safety.

The role emphasizes teamwork, quick learning, and building relationships with customers and colleagues in a fast-paced retail environment.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to two or more employees.
• Ability to coach beverage/food preparation to standard recipes.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Direct the work of team members and ensure store policies are followed.
• Oversee quality of beverages and food, cash handling, and safety.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Tools

Cash handling

Job description

Starbucks Corp. is hiring a shift supervisor to lead daily operations and ensure every guest receives exceptional service. You will coach partners, direct the team, and maintain standards for beverage preparation, food quality, cash handling, and store safety.

The role emphasizes teamwork, quick learning, and building relationships with customers and colleagues in a fast-paced retail environment.