Shift Supervisor - Lead Coffee Craft & Guest Experience

Starbucks Corp.; Portland (CT); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k) retirement plan

Tuition coverage

Paid vacation

Employee discount

Medical, dental, vision insurance

Job summary

Starbucks Coffee Company seeks a dedicated shift supervisor to lead the team and uphold the quality standards that make our beverages and food exceptional. You will guide daily operations, coach partners, and ensure a welcoming store environment for our community.

You will supervise staff, ensure recipes are followed, and maintain store safety and customer service excellence. Join a team that values growth, teamwork, and exceptional guest experiences.

Qualifications

• 6 months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others.
• Strong interpersonal skills.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.

Responsibilities

• Lead store operations and motivate the team as shift supervisor.
• Ensure beverage and food preparation meets recipes and standards.
• Uphold store policies, cash handling, safety and security.
• Provide friendly and attentive service to customers.
• Coach and delegate tasks to team members.

Skills

Customer service

Team leadership

Communication skills

Time management

Flexibility

Staff coaching

Job description

Starbucks Coffee Company seeks a dedicated shift supervisor to lead the team and uphold the quality standards that make our beverages and food exceptional. You will guide daily operations, coach partners, and ensure a welcoming store environment for our community.

You will supervise staff, ensure recipes are followed, and maintain store safety and customer service excellence. Join a team that values growth, teamwork, and exceptional guest experiences.