Shift Supervisor - Lead Coffee Craft & Guest Experience

Starbucks Corp.; Ontario (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage through Starbucks CAS

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily store operations and coach a collaborative team in delivering quality beverages and food. You will uphold store standards, model friendly interactions, and support a welcoming community space.

The role emphasizes faster learning, strong communication, and the ability to manage team tasks, ensuring safety and excellent customer experiences in a busy retail environment. California store locations will reflect local practices.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers
• At least six (6) months of experience delegating tasks to others or coordinating two or more employees
• Ability to direct the work of others and work as part of a team

Responsibilities

• Direct and coach a team to ensure high-quality beverage and food preparation to standard recipes
• Maintain regular attendance and punctuality while complying with store policies
• Delegate tasks and coordinate duties of two or more employees
• Provide exceptional customer service and maintain a welcoming store environment

Skills

Direct others

Learn quickly

Oral communication

Retail environment knowledge

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily store operations and coach a collaborative team in delivering quality beverages and food. You will uphold store standards, model friendly interactions, and support a welcoming community space.

The role emphasizes faster learning, strong communication, and the ability to manage team tasks, ensuring safety and excellent customer experiences in a busy retail environment. California store locations will reflect local practices.