Shift Supervisor: Lead Coffee Craft & Community Experience

Starbucks Corp.; West Ocean City (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Tuition coverage

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and coach others to maintain standards while handling cash and safety responsibilities.

This role requires six months of customer-facing and delegation experience, with flexible hours across mornings, evenings, weekends, and holidays. Join a team-focused environment with strong growth benefits.

Qualifications

• Regular attendance and punctuality, with or without accommodations.
• Flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Adherence to store policies: cash handling, safety and security.
• Minimum 6 months of customer-facing experience.
• Prepare and coach beverages/food to standard recipes or customize as requested.
• At least 6 months of delegating tasks to others.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Direct the work of team members and ensure quality beverages and food.
• Coach colleagues and coordinate tasks for efficient service.
• Uphold store standards and safety policies during shifts.

Skills

Direct others

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Customer service

Delegation

Quick learner

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and coach others to maintain standards while handling cash and safety responsibilities.

This role requires six months of customer-facing and delegation experience, with flexible hours across mornings, evenings, weekends, and holidays. Join a team-focused environment with strong growth benefits.