Shift Supervisor: Lead Baristas & Customer Experience

Starbucks Corp.; Mabank (TX); On-site; USD 20,664,000 - 31,685,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) with employer match

SIP stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead store operations, oversee beverage and food preparation, and coach a team to deliver exceptional customer service. You will direct daily tasks, uphold safety standards, and ensure a welcoming environment for the community.

The role emphasizes teamwork, quick learning, and strong communication within a fast-paced retail setting.

Qualifications

• Maintain regular and punctual attendance with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Six months of experience interfacing with customers and fulfilling requests.
• At least six months of experience delegating tasks to two or more employees.
• Ability to direct others, learn quickly and communicate effectively in a retail setting.

Responsibilities

• Lead store operations and ensure quality beverages and food products.
• Coach and delegate tasks to team members to meet service standards.
• Uphold store safety, security and policies.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead store operations, oversee beverage and food preparation, and coach a team to deliver exceptional customer service. You will direct daily tasks, uphold safety standards, and ensure a welcoming environment for the community.

The role emphasizes teamwork, quick learning, and strong communication within a fast-paced retail setting.