Shift Supervisor: Lead Baristas & Customer Experience

Starbucks Corp.; East Amherst (NY); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain quality beverages and foods, and handle cash and safety procedures.

The role requires 6 months of customer interaction experience and 6 months of coordinating tasks for 2+ staff, with flexibility to work mornings, nights, weekends, and holidays. Strong communication and teamwork are essential.

Qualifications

• 6 months of customer-interaction experience
• At least 6 months delegating tasks to others
• Able to coach food/beverage prep to standard recipes or customized for customers
• Willing to work flexible hours including mornings, evenings, weekends, holidays

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience
• Ensure quality beverages and food to standard recipes or customized for customers
• Manage cash handling and store safety and security
• Delegate tasks to team members and coordinate workloads
• Direct and train teammates to uphold store standards

Skills

Direct others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, maintain quality beverages and foods, and handle cash and safety procedures.

The role requires 6 months of customer interaction experience and 6 months of coordinating tasks for 2+ staff, with flexibility to work mornings, nights, weekends, and holidays. Strong communication and teamwork are essential.