Shift Supervisor — Lead Coffee Craft & Team

Starbucks Corp.; Hickory (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in creating a welcoming coffeehouse experience for the community. You will supervise shift operations, ensuring quality beverages and food, while coaching team members and maintaining store standards.

The role requires 6 months of customer-facing experience, strong communication, and leadership abilities; benefits include comprehensive partner perks and growth opportunities within Starbucks.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Knowledge, Skills and Abilities include ability to direct the work of others, learn quickly and work effectively in a team.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for customers.
• Coach and delegate tasks to team members to ensure smooth operations.
• Maintain store policies, quality beverages and food, and store safety and security.

Skills

Customer service

Communication

Team leadership

Interpersonal skills

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in creating a welcoming coffeehouse experience for the community. You will supervise shift operations, ensuring quality beverages and food, while coaching team members and maintaining store standards.

The role requires 6 months of customer-facing experience, strong communication, and leadership abilities; benefits include comprehensive partner perks and growth opportunities within Starbucks.