Shift Supervisor: Lead Baristas & Craft Great Moments

Starbucks Corp.; Norwalk (CT); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

401(k) Plan

Tuition Assistance

Education Opportunities

Stock Program

Bonus Opportunity

Paid Parental Leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a warm and welcoming experience. You will guide team members in beverage and food preparation, maintain standards, and support store safety and cash handling.

The role requires reliable attendance, flexible scheduling, and ability to coordinate tasks across staff while delivering excellent customer service in a retail environment.

Qualifications

• Regular attendance and punctuality with/without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights, holidays.
• Ability to delegate tasks and coordinate two or more teammates.

Responsibilities

• Direct and coach team to prepare beverages and food to standard recipes.
• Maintain quality beverages, food, cash handling, and store safety.
• Lead with craft and heart to create a welcoming space for the community.

Skills

Customer service

Team leadership

Communication

Retail operations

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every guest enjoys a warm and welcoming experience. You will guide team members in beverage and food preparation, maintain standards, and support store safety and cash handling.

The role requires reliable attendance, flexible scheduling, and ability to coordinate tasks across staff while delivering excellent customer service in a retail environment.