Shift Supervisor: Lead a Welcoming Coffeehouse Team

Starbucks Corp.

Moline (IL)

On-site

USD 19,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Healthcare benefits
401(k) retirement plan with company-m匹

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community.

You will guide team members, ensure quality beverages and food, and uphold store standards while delivering exceptional customer service. The role requires six months of customer-facing experience, leadership ability, and a willingness to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

  • Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
  • Six months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.
  • Ability to direct the work of others.
  • Willingness to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
  • Excellent oral communication skills.

Responsibilities

  • Lead store operations with craft and heart to create a welcoming space for customers.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
  • Ensure cash handling and store safety per policies.
  • Foster customer relationships and teamwork to brighten each shift.

Skills

Customer service
Communication
Teamwork
Leadership
Interpersonal skills
Cash handling
Fast learner

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community.

You will guide team members, ensure quality beverages and food, and uphold store standards while delivering exceptional customer service. The role requires six months of customer-facing experience, leadership ability, and a willingness to work flexible hours including mornings, evenings, weekends, and holidays.

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