Shift Supervisor in Training

truenorth Convenience Stores; Lorain (OH); On-site; USD 28,000 - 38,000; Full time

Job summary

True North is seeking a Shift Manager to support daily operations at our Lorain, OH location. This role focuses on delivering friendly guest service, merchandising, pricing, loss prevention, inventory, and fuel transactions while maintaining an organized store.

Reporting to the Store Manager/Assistant Manager, you will supervise team members, process POS transactions, ensure safety and cleanliness, handle customer concerns, and uphold True North service standards during all shifts.

Qualifications

• Basic reading, writing and math skills.
• Ability to operate point of sale, store, and car wash equipment.
• Must be able to work flexible hours including evenings, overnights, weekends, and holidays.
• Must meet minimum age requirements for selling alcohol per state (18 in OH).

Responsibilities

• Provide prompt, courteous customer service according to company standards.
• Process customer transactions accurately using POS systems.
• Maintain a clean, safe, and organized store environment.
• Support daily operations including merchandising, pricing, and loss prevention.
• Assist with inventory, fuel transactions, and guest concerns as needed.

Skills

Customer service

Cash handling

POS operation

Education

High school diploma or equivalent

Job description

True North is seeking a Shift Manager to support daily operations at our Lorain, OH location. This role focuses on delivering friendly guest service, merchandising, pricing, loss prevention, inventory, and fuel transactions while maintaining an organized store.

Reporting to the Store Manager/Assistant Manager, you will supervise team members, process POS transactions, ensure safety and cleanliness, handle customer concerns, and uphold True North service standards during all shifts.