Shift Supervisor (Hope House)

Children's Rescue Fund; New York (NY); On-site; USD 42,000 - 45,000; Full time

Job summary

Children's Rescue Fund is seeking an Operations Manual Laborer in Bronx, NY to supervise Safety Monitors, coordinate daily operations, and ensure adherence to shelter rules and safety protocols. The role involves incident response, documentation, and collaboration with DHS and program leadership.

The position requires security credentials, CPR certification, and a valid NYS driver's license, with prior supervisory experience in security or related fields advantageous.

Qualifications

• Must possess Security license.
• Must possess an F80.
• Must possess current CPR certification.
• NYS Driver's license required.
• Two (2) years of Supervisory experience in commercial/residential security or law enforcement, or Five (5) years' experience as a Private/Personal Security Officer.

Responsibilities

• Supervises Safety Monitors and ensures safety and security duties are performed as per agency protocol.
• Conducts fire drills and documents results.
• Responds to incidents and follows DHS and agency protocols in responding to and documenting incidents.
• Reports incidents of Child Abuse to the state Central Registry.
• Interacts with HERO and provides updates on unit vacancies and occupancies.

Skills

Security license

F80

CPR certification

Driver's license

Supervisory experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manual Laborer-USK Bronx, NY, US

Salary Range: $42,000.00 To $45,000.00 Annually

PRIMARY FUNCTION/PURPOSE:

TheShift/SafetySupervisorisdirectlyresponsibleforthemanagementandsupervision ofthe SafetyMonitors ondutyontheir assigned shift.Monitors allactivitiestoensuresafety inthe physical plant and civility amongst clients, visitors and staff.

PRIMARY RESPONSIBILITIES:

• SupervisesSafetyMonitorsandensuresallsafetyandsecuritydutiesareperformed as per agency protocol.
• Conductsfiredrillsanddocumentsresults.
• RespondstoincidentsandfollowsDHSandagencyprotocolsinrespondingtoand documenting incidents.
• ReportsincidentsofChildAbusetothestateCentralRegistry.
• InteractswithHEROandprovidesupdatesonunitvacanciesandoccupancies.Accepts referrals and conducts initial intake ofnew families upon arrival tothefacility.
• Answerfacilityphoneanddirectscalls.
• EnsuresthatSafetyMonitorsconductpatrolsandaremonitoringtheCCTVcamera system and are reporting and documenting observations.
• AssistsSafetyMonitors inensuringthatclientsfollowshelterruleswhileinthefacility.
• TrainsSafetyMonitorsinsecuritymeasuresandrecommendschangesin procedures/equipment to the Manager of Building Operations.
• Otherdutiesasassigned.

ADMINISTRATIVE RESPONSIBILITIES:

• Conduct dailyauditofboth theSafetyMonitor's DeskLog,andtheSupervisor's Desk Log for accuracy and content.
• Prepares/conductsEmployeeAppraisalEvaluationsinatimelyandthoroughmanner.
• PreparesandauditsIncident/AccidentReports.
• Maintainandschedulevansdailyusage.
• CompletesendofshiftreportsandemailsreporttoManagerofOperations, theProgram Director and DSS/Asst. Director.
• CompletesendofshiftreportsandemailsreporttoManagerofOperations, theProgram Director and DSS/Asst. Director.
• Overseeandsupervise department staffintheutilization oftheDHSClient Assistance andRe-housingSystem(CARES)SystemregardingIntakeCheck-In,IncidentReports, and Facility Bed Management.

MINIMUM QUALIFICATIONS:

• MustpossessSecuritylicense.
• MustpossessanF80.
• MustpossesscurrentCPRcertification.
• NYS Driver'slicense required.
• Two(2)yearsofSupervisory experienceincommercial/residentialsecurityorlaw enforcement, orFive(5)years' experience asaPrivate/PersonalSecurity Officer.
• Mustgavegoodcommunicationskills,experienceworkingwithwomenandchildren.
• Exhibitsuperiorprofessionalismatalltimes,evenwhenunderpressureorexperiencing challenges with the clients.
• Mustsuccessfullycompletebackgroundinvestigation.

OTHER REQUIREMENTS (including Physical Demands):

• Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiesto perform the essential functions.

EEOStatement-Children's Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.