Shift Supervisor (Hope House)

Childrens Rescue Fund; New York (NY); On-site; USD 42,000 - 45,000; Full time

Job summary

Children's Rescue Fund in Bronx, NY is seeking an Operations Manual Laborer to supervise Safety Monitors, ensure safety and security, and manage daily facility operations on the assigned shift.

The role requires a NYS driver's license, CPR certification, and a security license; supervisory experience is preferred. You will conduct drills, document incidents, and cooperate with DHS protocols to protect clients and staff.

Qualifications

• Security license required.
• Must possess an F80.
• CPR certification required.
• NYS Driver's license required.
• Two years supervisory experience in commercial/residential security or five years as Private/Personal Security Officer.
• Good communication skills; experience working with women and children.
• Exhibits superior professionalism at all times, even under pressure or facing challenges with clients.
• Must successfully complete background investigation.

Responsibilities

• Supervises Safety Monitors and ensures all safety and security duties are performed according to agency protocol.
• Conducts fire drills and documents results.
• Responds to incidents and follows DHS and agency protocols in reporting and documenting incidents.
• Reports incidents of Child Abuse to the state Central Registry.
• Interacts with HERO and provides updates on unit vacancies and occupancies.
• Accepts referrals and conducts initial intake of new families upon arrival to the facility.
• Answers facility phone and directs calls.
• Ensures Safety Monitors patrols and monitor the CCTV camera system and report observations.
• Assists Safety Monitors in ensuring clients follow shelter rules while in the facility.
• Trains Safety Monitors in security measures and recommends changes in procedures/equipment to the Manager of Building Operations.
• Other duties as assigned.
• Admin: conducts daily audit of DeskLog entries for accuracy.
• Prepares employee appraisals and incident/accident reports.
• Maintains and schedules vans daily usage.
• Completes end-of-shift reports and emails to Program Director, DSS/Asst. Director, and Manager of Operations.

Skills

Security license

F80

CPR certification

Driver's license

Supervisory experience

Good communication skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Manual Laborer-USK Bronx, NY, US

2 days ago Requisition ID: 3308

Salary Range: $42,000.00 To $45,000.00 Annually

PRIMARY FUNCTION/PURPOSE:

TheShift/SafetySupervisorisdirectlyresponsibleforthemanagementandsupervision ofthe SafetyMonitors ondutyontheir assigned shift.Monitors allactivitiestoensuresafety inthe physical plant and civility amongst clients, visitors and staff.

PRIMARY RESPONSIBILITIES:

• SupervisesSafetyMonitorsandensuresallsafetyandsecuritydutiesareperformed as per agency protocol.
• Conductsfiredrillsanddocumentsresults.
• RespondstoincidentsandfollowsDHSandagencyprotocolsinrespondingtoand documenting incidents.
• ReportsincidentsofChildAbusetothestateCentralRegistry.
• InteractswithHEROandprovidesupdatesonunitvacanciesandoccupancies.Accepts referrals and conducts initial intake ofnew families upon arrival tothefacility.
• Answerfacilityphoneanddirectscalls.
• EnsuresthatSafetyMonitorsconductpatrolsandaremonitoringtheCCTVcamera system and are reporting and documenting observations.
• AssistsSafetyMonitors inensuringthatclientsfollowshelterruleswhileinthefacility.
• TrainsSafetyMonitorsinsecuritymeasuresandrecommendschangesin procedures/equipment to the Manager of Building Operations.
• Otherdutiesasassigned.

ADMINISTRATIVE RESPONSIBILITIES:

• Conduct dailyauditofboth theSafetyMonitor's DeskLog,andtheSupervisor's Desk Log for accuracy and content.
• Prepares/conductsEmployeeAppraisalEvaluationsinatimelyandthoroughmanner.
• PreparesandauditsIncident/AccidentReports.
• Maintainandschedulevansdailyusage.
• CompletesendofshiftreportsandemailsreporttoManagerofOperations, theProgram Director and DSS/Asst. Director.
• CompletesendofshiftreportsandemailsreporttoManagerofOperations, theProgram Director and DSS/Asst. Director.
• Overseeandsupervise department staffintheutilization oftheDHSClient Assistance andRe-housingSystem(CARES)SystemregardingIntakeCheck-In,IncidentReports, and Facility Bed Management.

MINIMUM QUALIFICATIONS:

• MustpossessSecuritylicense.
• MustpossessanF80.
• MustpossesscurrentCPRcertification.
• NYS Driver'slicense required.
• Two(2)yearsofSupervisory experienceincommercial/residentialsecurityorlaw enforcement, orFive(5)years' experience asaPrivate/PersonalSecurity Officer.
• Mustgavegoodcommunicationskills,experienceworkingwithwomenandchildren.
• Exhibitsuperiorprofessionalismatalltimes,evenwhenunderpressureorexperiencing challenges with the clients.
• Mustsuccessfullycompletebackgroundinvestigation.

OTHER REQUIREMENTS (including Physical Demands):

• Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiesto perform the essential functions.

EEOStatement - Children's Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.