Shift Supervisor: Guest Experience & Team Leadership

Ontario Trillium Foundation; Gainesville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Little Caesars is hiring an Assistant Manager to oversee shift operations and guest experience. You will supervise team members, assign duties, and monitor service times to ensure customer satisfaction and profitability during your shift.

You will lead by example, train staff, handle cash procedures, and uphold food safety standards while promoting in-store promotions to boost sales and efficiency.

Qualifications

• Experience leading shifts and supervising team members.
• Strong customer service orientation and ability to handle guest concerns.
• Familiarity with cash handling procedures and daily reconciliation.
• Understanding of food safety standards and compliance.
• Ability to train and motivate staff during a shift.

Responsibilities

• Oversee shift operations and guest experience.
• Lead team members on shifts, assign tasks, and provide feedback.
• Promote sales through suggestive selling and promotions.
• Ensure food safety procedures are followed and waste is controlled.
• Count drawers and follow cash handling procedures.
• Resolve guest issues and ensure timely service.
• Coordinate opening/closing duties and shift transitions.
• Maintain product quality standards and operational procedures.

Skills

People leadership

Customer service

Shift management

Cash handling

Food safety

Job description

Little Caesars is hiring an Assistant Manager to oversee shift operations and guest experience. You will supervise team members, assign duties, and monitor service times to ensure customer satisfaction and profitability during your shift.

You will lead by example, train staff, handle cash procedures, and uphold food safety standards while promoting in-store promotions to boost sales and efficiency.