Shift Supervisor - Guest Experience Leader | Bonus & Benefits

Main Event; Jacksonville (FL); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health insurance

Dental

Vision

Disability insurance

Employee assistance program

401K matching

Free food

Free gameplay

Growth opportunities

Job summary

Main Event Entertainment in Jacksonville, FL is seeking a Shift Supervisor to lead front-line operations and ensure an exceptional guest experience. You will help drive innovation, supervise teams, and collaborate across departments to maintain quality service.

The role requires 21+ years old, a desire for a management career, problem-solving ability, and prior supervisory experience. Certifications for alcohol and food handling are required. Competitive pay and growth opportunities offered.

Qualifications

• 21+ years of age
• Interest in a management career with Main Event/Dave & Buster’s
• Solution-oriented with the ability to problem solve in a fast-paced environment
• 6+ months with Main Event/Dave & Buster’s or 2+ years in a supervisory role
• Friendly, professional demeanor
• Valid Alcohol Seller/Server and Food Handler Certifications

Responsibilities

• Maintain the center’s appearance through established facility cleanliness standards.
• Hold yourself and others accountable for a culture of high performance.
• Collaborate with others to generate ideas and improve processes.
• Attend weekly manager meetings as needed.
• Communicate clearly and effectively in verbal and written form.
• Be responsive and empathetic to guest needs while driving improvement and innovation.
• Represent the company professionally in all business interactions.

Skills

Guest experience

Supervisory experience

Communication skills

Problem solving

Team leadership

Multitasking

Job description

Main Event Entertainment in Jacksonville, FL is seeking a Shift Supervisor to lead front-line operations and ensure an exceptional guest experience. You will help drive innovation, supervise teams, and collaborate across departments to maintain quality service.

The role requires 21+ years old, a desire for a management career, problem-solving ability, and prior supervisory experience. Certifications for alcohol and food handling are required. Competitive pay and growth opportunities offered.