Shift Leader: Drive Team Excellence & Guest Satisfaction

843 - Jacksonville; Jacksonville (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical Benefits

Bonus Potential

Free Meals while Working

College Assistance

Vacation

Job summary

843 - Jacksonville is looking for a Shift Manager to oversee daily operations, manage a team, and ensure customer satisfaction. This position requires strong leadership, problem-solving, and multitasking skills, as well as prior food service experience, preferably in a supervisory role. Responsibilities include supervising shifts, maintaining operational efficiency, and resolving customer complaints. The job offers flexible scheduling, a fast-paced work environment, and a range of employee benefits, including medical benefits and opportunities for advancement.

Qualifications

• Prior food service experience, preferably in a supervisory role.
• Strong leadership and people-management skills.
• Excellent customer service skills and the ability to resolve complaints.

Responsibilities

• Supervise and lead team members during the shift.
• Maintain high service standards and resolve customer complaints.
• Oversee daily operations, including food preparation and cash handling.

Skills

Leadership

Customer Service

Communication

Problem-Solving

Multitasking

Attention to Detail

Job description

843 - Jacksonville is looking for a Shift Manager to oversee daily operations, manage a team, and ensure customer satisfaction. This position requires strong leadership, problem-solving, and multitasking skills, as well as prior food service experience, preferably in a supervisory role. Responsibilities include supervising shifts, maintaining operational efficiency, and resolving customer complaints. The job offers flexible scheduling, a fast-paced work environment, and a range of employee benefits, including medical benefits and opportunities for advancement.