Shift Supervisor

Main Event; Jacksonville (FL); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health insurance

Dental

Vision

Disability insurance

Employee assistance program

401K matching

Free food

Free gameplay

Growth opportunities

Job summary

Main Event Entertainment in Jacksonville, FL is seeking a Shift Supervisor to lead front-line operations and ensure an exceptional guest experience. You will help drive innovation, supervise teams, and collaborate across departments to maintain quality service.

The role requires 21+ years old, a desire for a management career, problem-solving ability, and prior supervisory experience. Certifications for alcohol and food handling are required. Competitive pay and growth opportunities offered.

Qualifications

• 21+ years of age
• Interest in a management career with Main Event/Dave & Buster’s
• Solution-oriented with the ability to problem solve in a fast-paced environment
• 6+ months with Main Event/Dave & Buster’s or 2+ years in a supervisory role
• Friendly, professional demeanor
• Valid Alcohol Seller/Server and Food Handler Certifications

Responsibilities

• Maintain the center’s appearance through established facility cleanliness standards.
• Hold yourself and others accountable for a culture of high performance.
• Collaborate with others to generate ideas and improve processes.
• Attend weekly manager meetings as needed.
• Communicate clearly and effectively in verbal and written form.
• Be responsive and empathetic to guest needs while driving improvement and innovation.
• Represent the company professionally in all business interactions.

Skills

Guest experience

Supervisory experience

Communication skills

Problem solving

Team leadership

Multitasking

Job description

## Shift SupervisorApply: Jacksonville, FL: Full time: Posted Yesterday: R-1013720**Job Description:**The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. Our Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and to pitch in across departments wherever needed. **What we are looking for!*** 21+ years of age* A desire for a management career with Main Event/Dave & Buster’s* Solution-oriented with the ability to problem solve in an ever-changing environment* An attention to detail, ability to multi-task, and ability to work under pressure amid distractions and interruptions in a fast-paced environment* Excellent hospitality and employee relations skills**Requirements:*** 6+ months with Main Event/Dave & Buster’s or 2+ years in a supervisory role* Friendly, professional demeanor* Ability to create an amazing guest experience* Valid Alcohol Seller/Server and Food Handler Certifications**What will you be doing daily?*** Maintaining the center’s appearance through established facility cleanliness standards.* Holding yourself and others accountable for creating a culture of high performance.* Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes.* Attending weekly manager meetings, as needed.* Communicating clearly and effectively in various mediums using verbal and written skills.* Being responsive and empathetic to guest needs; maintaining guest focus while driving improvement and innovation.* Recognizing our company's core competencies and making decisions to protect us.* Professionally representing the company when conducting business.**PERKS!*** Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster’s Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career! + Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities**Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer****Salary Range:**14.25-21.25