Shift Supervisor: Guest Experience Leader

Applegreen (US) Welcome Centers; Bedford (Bedford County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A leading travel plaza operator is seeking a Shift Supervisor to lead team members in providing exceptional service. Responsibilities include overseeing daily operations, ensuring compliance with standards, and training new staff. Candidates should have experience in cash handling and customer service, with a friendly and engaging approach. The position requires working a flexible schedule, including nights and weekends, and the ability to lift at least 40 pounds.

Qualifications

• Experience in cash handling and customer service is required.
• Shift supervisor or leadership experience preferred.
• Demonstrates ability to interact with the public and coworkers positively.

Responsibilities

• Lead team members during shifts.
• Provide exceptional customer service.
• Complete daily procedures/checklists.
• Operate point-of-sale (POS) system accurately.
• Ensure proper food handling procedures.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership

Ability to engage with customers

Job description

A leading travel plaza operator is seeking a Shift Supervisor to lead team members in providing exceptional service. Responsibilities include overseeing daily operations, ensuring compliance with standards, and training new staff. Candidates should have experience in cash handling and customer service, with a friendly and engaging approach. The position requires working a flexible schedule, including nights and weekends, and the ability to lift at least 40 pounds.