Shift Supervisor | Travel Plaza Lead

Applegreen (US) Welcome Centers; Elverson (Chester County); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

A prominent travel plaza operator is looking for a Shift Supervisor to lead shifts, ensure quality customer service, and comply with food safety standards. This role involves hands-on leadership in a fast-paced environment involving cash handling and team training. Candidates must be able to work flexible schedules, including nights and weekends. Experience in customer service and shift leadership is highly preferred.

Qualifications

• Experience with cash handling and customer service is required.
• Leadership experience is preferred.
• Ability to engage with customers enthusiastically.

Responsibilities

• Lead team members during shifts and ensure service excellence.
• Resolve customer complaints and maintain policies.
• Complete necessary procedures using the POS system.
• Ensure compliance with food safety guidelines.
• Assist in training new employees.

Skills

Cash handling

Customer service

Leadership

Team interaction

Job description

A prominent travel plaza operator is looking for a Shift Supervisor to lead shifts, ensure quality customer service, and comply with food safety standards. This role involves hands-on leadership in a fast-paced environment involving cash handling and team training. Candidates must be able to work flexible schedules, including nights and weekends. Experience in customer service and shift leadership is highly preferred.