SHIFT SUPERVISOR (FULL TIME)

Bon Appétit Management Company; Santa Clara (CA); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Daily shift meal and company holidays

Internal Employee Referral Bonus

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Bon Appetit Management Company in Santa Clara is seeking a Shift Supervisor to direct the activities of associates during a full-time shift, ensuring that all job expectations are met and policies followed.

The role requires previous customer service and C-suite/VIP service experience for banquet or catering, with the ability to train staff, create schedules, and monitor performance to maintain quality, productivity, and safety.

Qualifications

• Previous customer service and C-suite/VIP service experience for banquet or catering required.

Responsibilities

• Direct the activities of associates during a shift and ensure that assigned job expectations are completed while policy and procedure are maintained.
• Provide training and create work schedules.
• Evaluate performance, reward high performers and discipline underperformers.
• Prepare production or sales reports for management and ensure quality, productivity and safety standards.
• Act as the contact person for employee requests for time off or grievances.
• Mentor staff and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Customer service

VIP service

Job description

Job Title: SHIFT SUPERVISOR

We are hiring immediately for full time SHIFT SUPERVISOR positions.

Location

NVIDIA - 2788 San Tomas Expressway, Santa Clara, CA 95051. Note: online applications accepted only.

Schedule

Full time schedule. Monday through Friday, 11:00 am to 7:30 pm; or as business needs.

Requirements

Previous customer service and C-suite/VIP service experience for banquet or catering required.

Salary

$31.00 per hour to $35.00 per hour.

Benefits

• Daily shift meal and company holidays!
• Internal Employee Referral Bonus Available
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Job Summary

Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Responsibilities

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Company Culture & Diversity

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Bon Appetit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We've led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Certain positions may require Florida Level 2 background screening.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.