Shift Supervisor (Full-Time)

AutoZone; Pontotoc (MS); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking a Full-Time Shift Supervisor to assist in managing store operations, ensuring excellent customer service, and training staff. The role involves overseeing store productivity, safety practices, and addressing customer concerns. Join a dynamic team dedicated to delivering exceptional service and fostering a positive work environment.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match

Exclusive Discounts and Perks

Opportunities for career growth and tuition reimbursement

Qualifications

• Demonstrates a high level of integrity.
• Ability to drive customer service.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Monitor cash flow, inventory, and security control.
• Address customer concerns and resolve them.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone.

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives, ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for store operation and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Assist with management of the Commercial and Hub Departments to ensure commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure store merchandising tasks are completed in a timely manner.
5. Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment, ensuring AutoZoners implement safety practices including PPE.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Assist with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with the goal of turning complaints into compliments.
17. Process returns and effectively manage inventory.
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certified preferred.
3. Demonstrates a high level of integrity.
4. Excellent communication and decision-making skills.
5. Ability to drive customer service.

Benefits At AutoZone

AutoZone offers thoughtful benefits programs to improve AutoZoners’ physical, mental, and financial wellbeing, including:

• Competitive pay and paid time off.
• Unrivaled company culture.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• Exclusive Discounts and Perks, including AutoZone in-store discount.
• 401(k) with company match and Stock Purchase Plan.
• AutoZoners Living Well Program for mental and physical health.
• Opportunities for career growth and tuition reimbursement.

Eligibility and waiting period requirements may apply; benefits may differ for AutoZoners in certain locations. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on various factors, including the nature and timing of the offense, and its relevance to the position.

For more details, see the Philadelphia Fair Chance Poster.

We continuously accept applications for this position. Our hiring managers review submissions regularly and will contact you if you are a good fit.