Shift Supervisor (Full-Time)

AutoZone; Bowling Green (KY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor to lead a dynamic team in delivering exceptional customer service. In this full-time role, you will assist in managing store operations, ensuring productivity, and training staff in a safe environment. Your leadership will drive sales and enhance the customer shopping experience, making every shift a chance to shine. With comprehensive benefits and opportunities for career growth, this position is perfect for those looking to make a significant impact in a thriving retail environment.

Benefits

Competitive Pay

Medical, Dental, and Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Exclusive Discounts and Perks

Qualifications

• High School diploma or equivalent required.
• ASE Certification preferred for enhanced credibility.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure compliance with company policies and loss prevention procedures.
• Address customer concerns and resolve them effectively.

Skills

Customer Service

Communication Skills

Decision-Making

Integrity

Education

High School Diploma or Equivalent

ASE Certification

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone.

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives, ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for store operation and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Assist with management of the Commercial and Hub Departments, to ensure commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure store merchandising tasks are completed in a timely manner.
5. Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment and ensure AutoZoners are implementing safety practices including PPE.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Monitor and manage activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them with a goal of turning complaints into compliments.
17. Process returns and effectively manage inventory.
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certified preferred.
3. Demonstrates high integrity.
4. Excellent communication and decision-making skills.
5. Ability to drive customer service.

Benefits at AutoZone

AutoZone offers comprehensive benefits programs aimed at improving the physical, mental, and financial wellbeing of AutoZoners, including:

• Competitive pay and paid time off
• Medical, dental, vision, life, and disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone in-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Program
• Opportunities for career growth and tuition reimbursement

Eligibility and benefits may vary by location. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For detailed instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement

AutoZone considers applicants’ criminal records on an individual basis, in accordance with applicable laws, and does not disqualify solely based on criminal history.

For more information, see the Philadelphia Fair Chance Poster.

We continuously accept applications for this position. Our hiring managers will contact suitable candidates.