SHIFT SUPERVISOR (FULL AND PART TIME)

Compass Group USA; Cleveland (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Voluntary Benefits

Job summary

Compass Group USA is hiring for shift supervisor roles at Case Western Reserve University, Cleveland, OH. We offer full-time and part-time positions with open availability. Pays $18.00–$22.00 per hour.

Prior customer service experience is required and supervisory experience is a plus. Online applications are accepted only at this location. Direct the activities of associates during a shift, train staff, manage schedules, and ensure quality, productivity, and safety standards are met.

Qualifications

• One to two years of previous customer service experience is required.
• Previous supervisory experience is preferred.

Responsibilities

• Direct the activities of associates during a specific shift and ensure that assigned job expectations are completed while policy and procedure are maintained.
• Provide training and create work schedules.
• Evaluate the performance of workers and reward high performers or address underperformance.
• Prepare production or sales reports for management and ensure quality, productivity and safety.
• Act as the contact person for employees with complaints or requests for time off.
• Mentor and develop employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Customer service

Supervisory experience

Job description

Select how often (in days) to receive an alert:

• We are hiring immediately for full and part time SHIFT SUPERVISOR positions.
• Location: Case Western Reserve University - 1619 Mistletoe Rd, Cleveland, OH 44106. Note: online applications accepted only.
• Schedule: Full and part time; Days and hours may vary. Open availability is required. More details upon interview.
• Requirement: One to two years of previous customer service experience is required. Previous supervisory experience is preferred.
• Pay Range: $18.00 per hour to $22.00 per hour.

*Internal Employee Referral Bonus Available

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We're hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We've led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.

Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities:

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Associates at Bon Appétitare offered many fantastic benefits.

Full-time and part-time positions offer the followingbenefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.