Shift Supervisor, Food Service Operations & Safety

Chartwells Higher Education; Michigan; On-site; USD 38,000 - 58,000; Full time

Job summary

Chartwells Higher Education in Michigan seeks a dedicated supervisor to oversee food production and service at our campus unit. You will ensure safety, sanitation, and timely meal service while maintaining strong client communications. The role requires on-site presence on busy shifts and peak mealtimes.

You will direct service, monitor staff, enforce company policies, and uphold health standards. A proactive approach to issue resolution and guest satisfaction is essential.

Qualifications

• Familiar with HACCP guidelines and OSHA standards.
• Strong communication and client-relations skills.
• Ability to supervise and coordinate food service staff.
• Commitment to safety, cleanliness, and policy compliance.
• Adaptable to on-site supervision during peak meal service times.

Responsibilities

• Maintain a clean, neat appearance and ensure cleanliness of service areas.
• Deal with problems quickly and efficiently; respond to customer concerns.
• Maintain presence on the floor during shift and peak meal times.
• Maintain good client communications and professional relationships with staff.
• Ensure staff training, safety compliance, and confidentiality of policies.
• Oversee food preparation and service to meet HACCP and OSHA guidelines.
• Ensure timely meal service and address customer complaints on the spot.
• Direct sanitation and safety, and report health and safety incidents promptly.

Job description

Chartwells Higher Education in Michigan seeks a dedicated supervisor to oversee food production and service at our campus unit. You will ensure safety, sanitation, and timely meal service while maintaining strong client communications. The role requires on-site presence on busy shifts and peak mealtimes.

You will direct service, monitor staff, enforce company policies, and uphold health standards. A proactive approach to issue resolution and guest satisfaction is essential.