Shift Supervisor - Flexible Schedules & Customer Service

applegreen; Nanuet (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking a Shift Supervisor to lead a team on shift, ensure excellent customer service, and uphold brand standards and safety. The role involves training new team members and monitoring cash handling policies.

The position requires flexibility for days, nights, weekends, and holidays, with strong emphasis on food safety and customer satisfaction. The Shift Supervisor will oversee opening/closing duties, POS transactions, and product knowledge across the plaza, while maintaining

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service and resolve customer complaints.
• Complete opening, daily and closing procedures/checklists per policies.
• Operate POS system and process payments accurately.
• Ensure proper food handling including wrapping, labeling, dating, stocking, rotating and temp checks.
• Assist in various kitchen tasks such as prepping, cooking, packaging, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Cross-sell and upsell products.
• Inform plaza leadership of any observations or problems.

Skills

Cash handling

Customer service

Leadership experience

Job description

Applegreen USA is seeking a Shift Supervisor to lead a team on shift, ensure excellent customer service, and uphold brand standards and safety. The role involves training new team members and monitoring cash handling policies.

The position requires flexibility for days, nights, weekends, and holidays, with strong emphasis on food safety and customer satisfaction. The Shift Supervisor will oversee opening/closing duties, POS transactions, and product knowledge across the plaza, while maintaining