Shift Supervisor: Flexible Hours & Leadership Growth

Workstream; Fairview Heights (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Direct Operator mentorship

Competitive Pay

Valued team environment

Job summary

Chick-fil-A in Illinois is seeking a Shift Manager to support the management team in shift operations and ensure an outstanding guest experience. You will supervise stations, help open or close the restaurant as needed, and enforce opening/closing procedures.

Responsibilities include ensuring recipes are followed, maintaining speed of service, keeping workstations clean, handling cash procedures, and addressing guest issues with management.

Qualifications

• Minimum 16+ years old.
• High School Diploma.
• Must be available Saturdays.
• Previous customer service experience preferred.
• Previous leadership experience an asset.
• 3+ years experience in a high volume restaurant a must.
• Hard-working, team-oriented, friendly and honest.

Responsibilities

• Assist management with shift management and supervision of stations.
• Open or close the restaurant as assigned by the manager.
• Follow recipes and read tickets to prepare orders accurately.
• Maintain accuracy with weights and measurements for all items.
• Ensure speed of service and cleanliness of workstations.
• Follow cash handling procedures and security measures.
• Address guest issues with management and uphold policies.
• Mentor Team Members and communicate performance feedback.
• Adhere to all Chick-fil-A policies and procedures.

Skills

Customer service

Leadership

Teamwork

Hard-working

Friendly

Great customer skills

Education

High School Diploma

Job description

Chick-fil-A in Illinois is seeking a Shift Manager to support the management team in shift operations and ensure an outstanding guest experience. You will supervise stations, help open or close the restaurant as needed, and enforce opening/closing procedures.

Responsibilities include ensuring recipes are followed, maintaining speed of service, keeping workstations clean, handling cash procedures, and addressing guest issues with management.