A casual dining restaurant chain in Johnson City, Tennessee, is seeking a Supervisor to lead team members and ensure top-tier guest service. Responsibilities include supervising daily operations, managing shifts, and resolving guest complaints successfully. The ideal candidate has a high school diploma and prior leadership experience in dining, with skills in communication and conflict resolution. Offers competitive pay, career growth opportunities, and excellent benefits, including a 401(k) with company match.
Qualifications
Ability to manage multiple projects efficiently and effectively.
Must be available to work a variety of shifts and weekends.
Strong analytical and problem-solving skills crucial.
Responsibilities
Supervise team members during shifts to ensure standards.
Handle guest complaints effectively to ensure satisfaction.
Open and/or close the restaurant according to procedures.
Skills
Excellent communication skills
Strong interpersonal skills
Conflict resolution abilities
Planning and organization skills
Dedication to providing exceptional guest service
Basic business math skills
Education
High School diploma or equivalent
Prior experience in a leadership role
1-2 years in a family, fast-food, or casual dining restaurant
Job description
A casual dining restaurant chain in Johnson City, Tennessee, is seeking a Supervisor to lead team members and ensure top-tier guest service. Responsibilities include supervising daily operations, managing shifts, and resolving guest complaints successfully. The ideal candidate has a high school diploma and prior leadership experience in dining, with skills in communication and conflict resolution. Offers competitive pay, career growth opportunities, and excellent benefits, including a 401(k) with company match.