Shift Supervisor: Fast-Paced Guest Service Leader

Applegreen Group; Cranbury Township (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen Group in Cranbury, NJ is seeking a Shift Supervisor to lead shifts, ensure top customer service, and enforce brand standards. You will train new staff and monitor cash handling and compliance with policies.

The role requires standing, lifting up to 40 pounds, and flexible scheduling including weekends and holidays. Join a fast-paced team at our travel plaza locations with diverse food options.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve customer complaints.
• Complete opening, daily and closing procedures/checklists.
• Operate POS system and process payments per policies.
• Ensure proper food handling, labeling, dating, stocking and temperature checks.
• Stock, clean and sanitize workstation and equipment.
• Cross-sell and upsell products.
• Maintain knowledge of plaza products and services.
• Assist in training new team members.

Skills

Cash handling experience

Customer service

Leadership/shift supervision

Job description

Applegreen Group in Cranbury, NJ is seeking a Shift Supervisor to lead shifts, ensure top customer service, and enforce brand standards. You will train new staff and monitor cash handling and compliance with policies.

The role requires standing, lifting up to 40 pounds, and flexible scheduling including weekends and holidays. Join a fast-paced team at our travel plaza locations with diverse food options.