Shift Supervisor: Fast-Paced Customer Service Lead

SmartRecruiters, Inc.; Bethesda (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Team Washington, Inc. operates a Domino’s Pizza store and is seeking a Store Assistant Manager to oversee daily operations, drive sales, and ensure top-notch customer service. You will lead a fast-paced team, manage shift work, and uphold quality and cleanliness standards across FOH and BOH areas.

The role emphasizes strong communication, cash handling accuracy, and the ability to upsell and train staff, contributing to a welcoming dine-in and delivery experience.

Qualifications

• Excellent written and verbal communication skills for interactions with management and customers.
• Strong ability to multitask in a fast-paced environment.
• Ability to greet customers, take orders, and upsell products.
• Proficiency with POS systems and cash handling.
• Ability to work as part of a team and provide leadership on shift.

Responsibilities

• Provide leadership support to the Manager on Duty.
• Maintain high standards of customer service during high-volume operations.
• Greet customers and take orders professionally and promptly.
• Oversee cash handling and daily reports.
• Assist with inventory control and stock ordering.
• Ensure food quality and cleanliness are maintained.
• Cross-train and coordinate scheduling with team members.

Skills

Communication

Multitask

Customer service

Cash handling

Pos knowledge

Job description

Team Washington, Inc. operates a Domino’s Pizza store and is seeking a Store Assistant Manager to oversee daily operations, drive sales, and ensure top-notch customer service. You will lead a fast-paced team, manage shift work, and uphold quality and cleanliness standards across FOH and BOH areas.

The role emphasizes strong communication, cash handling accuracy, and the ability to upsell and train staff, contributing to a welcoming dine-in and delivery experience.