Store Shift Lead: Fast-Paced Customer Service Champion

SmartRecruiters, Inc.; Chantilly (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's Pizza, a Team Washington, Inc. franchise, is seeking a Store Assistant Manager to oversee daily operations, deliver excellent service, and ensure food quality and cleanliness.

You will lead the MOD, manage high-volume service, train staff, and coordinate tasks across FOH and BOH to drive customer satisfaction. The role requires strong leadership, multitasking, and effective communication in a fast-paced pizza delivery environment.

Qualifications

• Ability to lead the team on duty.
• Proven customer service excellence and ability to communicate clearly.
• Strong multitasking in a fast-paced environment.
• Able to handle cash and transactions accurately.

Responsibilities

• Provide leadership support to the Manager on Duty.
• Maintain high standards of customer service during busy periods.
• Greet customers and take orders professionally and promptly.
• Oversee cash handling, daily reports and inventory tasks.
• Assist in scheduling and cross-training team members.

Skills

Leadership

Customer service

Multi-tasking

Communication

Cash handling

Tools

POS systems

Job description

Domino's Pizza, a Team Washington, Inc. franchise, is seeking a Store Assistant Manager to oversee daily operations, deliver excellent service, and ensure food quality and cleanliness.

You will lead the MOD, manage high-volume service, train staff, and coordinate tasks across FOH and BOH to drive customer satisfaction. The role requires strong leadership, multitasking, and effective communication in a fast-paced pizza delivery environment.