Shift Supervisor: Fast, Friendly Service Leader

Workstream; Duncan (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Jimmy Fresh in Duncan, SC is seeking a Shift Supervisor to motivate staff and ensure fast, accurate sandwiches and world-class customer service while maintaining cleanliness standards. You will manage 3–6 employees, train new hires, assist in taking and fulfilling orders, handle customer issues, and ensure opening and closing procedures are completed with 100% integrity.

A High School Diploma or equivalent is required, you must be 18+, and you should be proficient with Word/Excel.

Qualifications

• High School Diploma or Equivalent.
• Must be at least 18 years old.
• Ability to establish priorities and work independently.
• Ability to handle stress and high-volume operations.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues.
• Proficiency with Word/Excel.

Responsibilities

• Manages a staff of approximately 3 to 6 employees while actively participating in the execution of fast, flawless sandwiches and providing world-class customer service.
• Recommends promotion, transfer, or termination of employees based on performance.
• Provides on-the-job training for new employees.
• Assists in shoppers in greeting customers, taking phone and in-shop orders, assembling orders, and checking for completeness and correctness.
• Route deliveries and serve drivers to maximize delivery business and speed.
• Receives and stores product.
• Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes Closing Procedures.
• Executes systems and procedures with 100% integrity and completeness.
• Audits previous shift’s systems and procedures for 100% integrity and completeness.
• Performs other related duties as required.

Education

High School Diploma or Equivalent

Tools

Word/Excel

Job description

Jimmy Fresh in Duncan, SC is seeking a Shift Supervisor to motivate staff and ensure fast, accurate sandwiches and world-class customer service while maintaining cleanliness standards. You will manage 3–6 employees, train new hires, assist in taking and fulfilling orders, handle customer issues, and ensure opening and closing procedures are completed with 100% integrity.

A High School Diploma or equivalent is required, you must be 18+, and you should be proficient with Word/Excel.