Shift Supervisor - Fast-Food Leader & Service Expert

HPE Group; Warr Acres (OK); On-site; USD 30,000 - 45,000; Full time

Job summary

HPE Group in Warr Acres, OK is seeking a Shift Manager to oversee daily operations at Jimmy Johns. The role involves ensuring exceptional customer service and operational efficiency during shifts, while managing a team of up to 25 staff members.

The ideal candidate must be 18 or older with a valid driver's license and ServeSafe Certification, with a strong background in food service and leadership. Effective communication and problem-solving skills are crucial. The position offers a fast-paced working environment and opportunities for growth.

Qualifications

• Ability to manage a team of 3-25 employees.
• Must handle various tasks efficiently under pressure.
• Effective communication skills in English are essential.

Responsibilities

• Manage shift operations and ensure customer satisfaction.
• Provide training and feedback to employees.
• Ensure high standards during food preparation.

Skills

Excellent judgment and creative problem‑solving skills

Ability to respond to customer complaints

Ability to handle stress

High organization and self-motivation

Management of personnel resources

Fluency in English

Customer service knowledge

Time management

Education

ServeSafe Certification

Valid driver's license

Must be at least 18 years of age

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

HPE Group in Warr Acres, OK is seeking a Shift Manager to oversee daily operations at Jimmy Johns. The role involves ensuring exceptional customer service and operational efficiency during shifts, while managing a team of up to 25 staff members.

The ideal candidate must be 18 or older with a valid driver's license and ServeSafe Certification, with a strong background in food service and leadership. Effective communication and problem-solving skills are crucial. The position offers a fast-paced working environment and opportunities for growth.