Shift Manager (PIC)

Workstream; Boyce Lawn (SC); On-site; USD 30,000 - 38,000; Full time

Job summary

Workstream is seeking a capable supervisor to lead a small shift team in a fast-paced sandwich shop environment. You will motivate 3–6 staff, ensure fast, accurate sandwiches, and deliver world-class service. You’ll also train new hires, manage orders, and uphold cleanliness and safety standards.

The role requires a high school diploma or equivalent and the ability to work independently, with a focus on customer satisfaction and operational integrity throughout day-to-day responsibilities.

Qualifications

• Must have a high school diploma or equivalent.
• Must be at least 18 years old.
• Ability to prioritize, work independently, and supervise without supervision.

Responsibilities

• Manages a staff of 3–6 while executing fast, flawless sandwiches and service.
• Recommends promotion, transfer or termination based on performance.
• Provides on-the-job training for new employees.
• Greet customers, take phone and in-shop orders, assemble orders, ensure accuracy.
• Route deliveries and serve drivers to maximize delivery speed.
• Receives and stores product; completes daily food prep.
• Completes closing procedures and maintains operational integrity.
• Performs other related duties as required.

Skills

Staff management

Customer service

Training

Communication

Word

Excel

Education

High School Diploma or Equivalent

Tools

Word

Excel

Job description

Reports to

General Manager, Assistant Manager

Job Summary:

Responsible for motivating staff to ensure the successful execution of fast, accurate sandwiches and world-class customer service while maintaining cleanliness standards.

Duties and Responsibilities:

• Manages a staff of approximately 3 to 6 employees while actively participating in the execution of fast, flawless sandwiches and providing world-class customer service.
• Recommends promotion, transfer, or termination of employees based on performance.
• Provides on-the-job training for new employees.
• Assists in shoppers in greeting customers, taking phone and in-shop orders, assembling orders, and checking for completeness and correctness.
• Route deliveries and serve drivers to maximize delivery business and speed.
• Receives and stores product.
• Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes Closing Procedures.
• Executes systems and procedures with 100% integrity and completeness.
• Audits previous shift’s systems and procedures for 100% integrity and completeness.
• Performs other related duties as required.

Requirements

• High School Diploma or Equivalent
• Must be at least 18 years old.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues.
• Skills to use a personal computer and various software packages (Word/Excel).
• Ability to handle stress and high-volume operations.

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!