Shift Manager: Lead Fast, Flawless Sandwich Service

Workstream; Greenville (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Jimmy Fresh in Greenville, SC is seeking a Shift Supervisor to motivate a small team to produce fast, accurate sandwiches and deliver world-class customer service while maintaining spotless standards.

You will manage 3–6 employees, train new hires, greet customers, take orders, supervise in-shop and phone orders, route deliveries, and ensure opening/closing procedures and daily prep are completed with integrity.

Qualifications

• High School Diploma or Equivalent.
• Must be at least 18 years old.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle and resolve employee issues.
• Skills to use a personal computer and various software packages (Word/Excel).
• Ability to handle stress and high-volume operations.

Responsibilities

• Manage a staff of 3 to 6 employees while actively participating in the execution of fast, flawless sandwiches and providing world-class customer service.
• Recommends promotion, transfer, or termination of employees based on performance.
• Provides on-the-job training for new employees.
• Assists in greeting customers, taking phone and in-shop orders, assembling orders, and checking for completeness and correctness.
• Route deliveries and serve drivers to maximize delivery business and speed.
• Receives and stores product.
• Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes Closing Procedures.
• Executes systems and procedures with 100% integrity and completeness.
• Audits previous shift's systems and procedures for 100% integrity and completeness.
• Performs other related duties as required.

Skills

Staff management

Customer service

Training

Food service

Communication

Education

High School Diploma or Equivalent

Tools

Word/Excel

Job description

Jimmy Fresh in Greenville, SC is seeking a Shift Supervisor to motivate a small team to produce fast, accurate sandwiches and deliver world-class customer service while maintaining spotless standards.

You will manage 3–6 employees, train new hires, greet customers, take orders, supervise in-shop and phone orders, route deliveries, and ensure opening/closing procedures and daily prep are completed with integrity.