Shift Supervisor - F80 REQUIRED

Westhab, Inc.; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor to oversee security operations in a homeless shelter. This role involves training staff, conducting surveillance, and ensuring the safety of clients and employees. You will play a crucial part in crisis intervention and emergency responses while maintaining high standards of service. Join a mission-driven organization that focuses on empowerment and community impact, providing essential support to vulnerable populations. If you are flexible and ready to take on challenges, this opportunity is perfect for you.

Qualifications

• Associates Degree or equivalent experience required.
• Knowledge of security systems essential.

Responsibilities

• Train new security employees and maintain expectations.
• Conduct rounds for surveillance and respond to assistance requests.
• Ensure safety and security of clients and staff.

Skills

Problem-solving skills

Decision-making skills

Knowledge of security systems

Education

Associates Degree in social services

Associates Degree in criminology

Job description

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FLSA: NON-EXEMPT

DEPARTMENT: HOUSING AND SERVICES - SECURITY

REPORTS TO: SECURITY MANAGER

LOCATION: College Point, NY

Job Description

JOB TITLE: SHIFT SUPERVISOR

FLSA: NON-EXEMPT

DEPARTMENT: HOUSING AND SERVICES - SECURITY

REPORTS TO: SECURITY MANAGER

LOCATION: College Point, NY

SUMMARY: Perform responsible work involving a variety of specialized assignments in a homeless shelter; do related work as required. The Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required.

Duties & Responsibilities

• Train new security employees in all aspects of the facility.
• Maintain expectations for security office and traffic intervention.
• Assist Facility Manager with fire drills and emergency responses.
• Conduct rounds throughout the facility for surveillance of hazards, trespassers, and illegal activities.
• Respond to assistance requests from Shift Supervisors at other locations.
• Complete reports such as logs, incident reports, CPS reports, etc.
• Monitor reception and security at the front desk daily.
• Ensure safety and security of clients and staff.
• Provide crisis intervention when needed.
• Enforce drug-free workplace and no smoking policies.
• Attend and conduct meetings and training as needed.
• Back-up Security Manager as directed.
• Check inventory of equipment daily.
• Lead in emergency situations within the security department.
• Fulfills all responsibilities of a Client Care Monitor.
• Perform all related duties as assigned.

Experience and Qualifications

Associates Degree in social services, criminology, or related field; or equivalent experience required. Knowledge of security systems essential. Problem-solving and decision-making skills required. Home phone number mandatory. Flexibility in days and hours of availability needed.

Agency Profile & Employee Expectations

Westhab provides housing and supportive services to over 10,000 vulnerable community members annually. We are committed to our mission - Building Communities. Changing Lives. High standards are expected from all staff. We focus on empowerment and impact. Applicants should be prepared for the challenges of this environment. (EOE)

Occupational Safety and Health Administration (OSHA)

Westhab complies with OSHA standards to ensure safe working conditions, providing training and education to maintain a hazard-free workplace.

Work hours: 7 am - 3:30 pm

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Non-profit Organization Management

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