Shift Supervisor - Dynamic Store Floor Leader with Bonuses

HUSTLER Hollywood; Berkeley (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonuses

Employee discounts

Job summary

HUSTLER Hollywood in Berkeley, MO is seeking a Shift Supervisor to support the Store Leadership Team in the absence of a manager on the sales floor. You will supervise staff, drive customer engagement, and help meet sales goals while upholding brand standards.

The role requires weekend availability, key holder duties, and the ability to lift up to 50 lbs. Training will be provided, and you will be part of a dynamic team in a fast-paced environment.

Qualifications

• At least 1 year of key holder experience in a retail setting.
• Excellent verbal and written communication skills.
• Must be available to work weekends (Friday, Saturday, and Sunday).
• Must commit to two store closings per week, including one being Friday or Saturday.
• Ability to utilize retail POS System & Inventory Scanner.
• Must be able to make change using American Monetary units.
• Completion of the Shift Supervisor three month training program.
• Strong interpersonal skills and ability to build positive working relationships.

Responsibilities

• Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand
• Responsible for holding store keys to open and close without management as necessary
• Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs
• Manages rest and meal break schedules and ensures that all zones are covered
• Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette
• Assists with managing company standards of merchandise presentations, signage and displays
• Escalates performance concerns to the Store Manager
• Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Assists with store security including checking bags and monitoring fitting rooms
• Ensures that store staff are treated professionally, courteously and respectfully
• Responsible for processing return/exchange transactions, authorizing promotional discounts and employee sales in the absence of a manager
• Adheres to and ensures compliance with all LP policies
• Has full understanding/knowledge of inventory management procedures
• Represents the company in a professional and positive manner
• Other duties as assigned

Skills

Verbal communication

Written communication

Teamwork

Education

Shift Supervisor training program

Tools

POS System

Inventory Scanner

Job description

HUSTLER Hollywood in Berkeley, MO is seeking a Shift Supervisor to support the Store Leadership Team in the absence of a manager on the sales floor. You will supervise staff, drive customer engagement, and help meet sales goals while upholding brand standards.

The role requires weekend availability, key holder duties, and the ability to lift up to 50 lbs. Training will be provided, and you will be part of a dynamic team in a fast-paced environment.