Retail Shift Lead - Growth, Bonuses & Discounts

HUSTLER Hollywood; Fresno (CA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Monthly bonuses

Employee discounts

Job summary

Hustler Hollywood in Fresno seeks a Shift Supervisor to support the Store Leadership Team in the absence of a manager on the sales floor. You will supervise staff, maintain customer engagement, and drive sales while upholding brand standards.

The role requires lifting heavy packages, standing long hours, and the ability to handle overhead tasks. Must be 18+, with weekend availability and pass the 3-month training program.

Qualifications

• Excellent verbal and written communication skills.
• At least 1 year of key holder experience in a retail setting.

Responsibilities

• Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand
• Responsible for holding store keys to open and close without management as necessary
• Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs
• Manages rest and meal break schedules and ensures that all zones are covered
• Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette
• Assists with storing and presenting merchandise, signage and displays
• Escalates performance concerns to the Store Manager
• Motivates and inspires the associates to build brand loyalty and create a positive store environment
• Assists with store security including checking bags and monitoring fitting rooms
• Ensures staff are treated professionally and respectfully
• Processes return/exchange transactions, authorizes promotional discounts and employee sales in the absence of a manager
• Adheres to LP policies and inventory procedures
• Represents the company professionally
• Other duties as assigned

Skills

Customer engagement

Communication

Team collaboration

Tools

POS System

Inventory Scanner

Job description

Hustler Hollywood in Fresno seeks a Shift Supervisor to support the Store Leadership Team in the absence of a manager on the sales floor. You will supervise staff, maintain customer engagement, and drive sales while upholding brand standards.

The role requires lifting heavy packages, standing long hours, and the ability to handle overhead tasks. Must be 18+, with weekend availability and pass the 3-month training program.