Retail Shift Leader - Monthly Bonuses & Discounts

HUSTLER Hollywood; San Jose (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Monthly bonuses

Great employee discounts

Job summary

HUSTLER Hollywood is seeking a Shift Supervisor to support the Store Leadership Team in the absence of a manager on the sales floor. You will supervise staff, engage customers, and drive sales while upholding brand standards.

The role requires 1+ year key holder retail experience, strong communication, weekend availability, and the ability to lift and move packages as needed. Training provided and bonuses available.

Qualifications

• At least 1 year of key holder experience in a retail setting preferred.
• Excellent verbal and written communication skills.
• Must be available to work weekends (Friday, Saturday, and Sunday).
• Must commit to two store closings per week, including one being Friday or Saturday.
• Ability to utilize retail POS System & Inventory Scanner.
• Must be able to make change using American Monetary units.
• Strong interpersonal skills and ability to build positive working relationships.
• Completion of the Shift Supervisor three month training program.

Responsibilities

• Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand
• Responsible for holding store keys to open and close without management as necessary
• Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs
• Manages rest and meal break schedules and ensures that all zones are covered
• Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette
• Assists with managing company standards of merchandise presentations, signage and displays
• Escalates performance concerns to the Store Manager
• Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Assists with store security including checking bags and monitoring fitting rooms
• Ensures that store staff are treated professionally, courteously and respectfully
• Responsible for processing return/exchange transactions, authorizing promotional discounts and employee sales in the absence of a manager
• Adheres to and ensures compliance with all LP policies
• Has full understanding/knowledge of inventory management procedures
• Represents the company in a professional and positive manner
• Other duties as assigned

Skills

Communication

Team leadership

Weekend availability

Detail-oriented

Education

Shift Supervisor training program

Tools

POS System

Inventory Scanner

Job description

HUSTLER Hollywood is seeking a Shift Supervisor to support the Store Leadership Team in the absence of a manager on the sales floor. You will supervise staff, engage customers, and drive sales while upholding brand standards.

The role requires 1+ year key holder retail experience, strong communication, weekend availability, and the ability to lift and move packages as needed. Training provided and bonuses available.