Shift Supervisor — Dynamic Pizza Kitchen Lead

Papa John's International; Woodstock (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Papa John's International seeks a Shift Leader to supervise shifts and work areas in a Papa John’s restaurant, ensuring high quality products and customer service while driving profitability. The role enforces company policies, procedures, programs and systems and ensures compliance with federal, state and local laws.

Key duties include station supervision, shift coverage, cost control, inventory support, and cash handling accuracy.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Successful and stable employment history.
• Must be 18 years of age or older.
• Must be able to work long hours (32+ hours generally required), including nights, weekends, and emergencies.
• Ability to perform the job duties of all positions in the restaurant.

Responsibilities

• Adheres to guidelines and expectations for each station, including dough management and portioning; performs station duties and maintains product holding times.
• Contributes to achieving the company’s product goals; meets customer expectations; follows TM handbook policies including image, attendance, safety and security.
• Exemplifies core values, maintains a positive attitude, and collaborates with others.
• Ensures adequate shift coverage and provides feedback to address issues; maintains product quality and costs within standards.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

FOCUS System

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Previous restaurant shift lead experience

Tools

FOCUS System

Job description

Papa John's International seeks a Shift Leader to supervise shifts and work areas in a Papa John’s restaurant, ensuring high quality products and customer service while driving profitability. The role enforces company policies, procedures, programs and systems and ensures compliance with federal, state and local laws.

Key duties include station supervision, shift coverage, cost control, inventory support, and cash handling accuracy.