Shift Supervisor - Customer Experience & Store Leadership

CVS Health; Charleston (WV); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Savings

Wellness Programs

Job summary

CVS Health in Charleston, WV is seeking a Shift Supervisor to support store operations, lead the team, and ensure top customer service. You will open and close procedures, supervise staff, and promote a CVS customer service culture to create a positive shopping experience.

The role offers a full-time schedule with comprehensive benefits; candidates should be able to work early mornings, overnights, and weekends as needed to meet store needs.

Qualifications

• Deductive reasoning and analytical thinking are required.
• Strong communication and supervision capabilities.
• Ability to work flexible hours including mornings, overnights and weekends.

Responsibilities

• Lead and supervise store staff in the absence of a manager.
• Provide excellent customer service and resolve issues per policy.
• Assist with stocking, merchandising and price/POG execution.
• Open and close procedures and ensure store operations run smoothly.
• Communicate effectively with management and crews to align on tasks.
• Maintain customer/patient confidentiality and safety standards.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Overtime readiness

Education

High School Diploma or Equivalent

Job description

CVS Health in Charleston, WV is seeking a Shift Supervisor to support store operations, lead the team, and ensure top customer service. You will open and close procedures, supervise staff, and promote a CVS customer service culture to create a positive shopping experience.

The role offers a full-time schedule with comprehensive benefits; candidates should be able to work early mornings, overnights, and weekends as needed to meet store needs.