Shift Supervisor - Customer Experience Leader (Part-Time)

CVS Health; Winston-Salem (NC); On-site; USD 25,000 - 32,000; Part time

Job summary

CVS Health in Winston-Salem, NC is seeking a part-time Shift Supervisor to support store operations and drive customer service excellence. You will lead the team when managers are unavailable, oversee opening and closing procedures, and ensure smooth daily store execution.

This role requires strong communication, supervisory skills, and the ability to work flexible hours including early mornings and weekends. The position offers competitive pay and benefits eligibility.

Qualifications

• High school diploma or equivalent; preferred but not required.
• Strong deductive reasoning and analytical abilities.
• Proven supervision and people-management capabilities.

Responsibilities

• Lead store staff when no manager is onsite and ensure smooth store operations.
• Assist customers and resolve questions, problems, and complaints while promoting CVS service culture.
• Supervise crew by assigning, directing and following up on activities to meet objectives.
• Communicate effectively with store management and crews to ensure alignment.
• Maintain confidentiality of customer/patient information and ensure security practices.

Skills

Deductive reasoning

Analytical skills

Supervision skills

Education

High School Diploma or equivalent

Job description

CVS Health in Winston-Salem, NC is seeking a part-time Shift Supervisor to support store operations and drive customer service excellence. You will lead the team when managers are unavailable, oversee opening and closing procedures, and ensure smooth daily store execution.

This role requires strong communication, supervisory skills, and the ability to work flexible hours including early mornings and weekends. The position offers competitive pay and benefits eligibility.