Shift Supervisor - Retail & Customer Experience Leader

CVS Health; Wilmington (NC); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Part-time benefits eligibility

Job summary

CVS Health in Wilmington, NC is seeking a part-time Shift Supervisor to support store management, drive store execution, and enhance customer service. You will oversee staff during shifts when managers are not onsite and ensure opening/closing procedures are completed efficiently.

The role emphasizes supervising crew, maintaining customer service standards, and managing merchandise and displays according to planograms.

Qualifications

• Requires deductive reasoning, analytical and computer skills.
• Strong communication and supervision abilities are essential.
• Must be able to work a flexible schedule including mornings, overnights and weekends.

Responsibilities

• Lead store staff when manager not on site and ensure opening/closing procedures.
• Support store management to drive store execution and customer service.
• Supervise crew by assigning tasks, directing activities and following up.
• Maintain customer confidentiality and promote CVS customer service culture.
• Price, stock and merchandise displays, and inventory according to planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School Diploma or GED

Job description

CVS Health in Wilmington, NC is seeking a part-time Shift Supervisor to support store management, drive store execution, and enhance customer service. You will oversee staff during shifts when managers are not onsite and ensure opening/closing procedures are completed efficiently.

The role emphasizes supervising crew, maintaining customer service standards, and managing merchandise and displays according to planograms.