Shift Supervisor - Customer Experience Leader

PLS; Kentucky; On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Opportunities for advancement

Ongoing training

Job summary

PLS is hiring a Shift Supervisor in Kentucky to lead customer service efforts while ensuring compliance and operational excellence. This role supports the Assistant Store Manager, manages customer relations, and helps exceed expected financial goals.

The ideal candidate has management experience and a strong commitment to customer satisfaction, ensuring that the store operates efficiently and effectively.

Benefits include medical, dental, vision, and 401(k). Join us at PLS and make a difference!

Qualifications

• Minimum one year of management experience in hospitality, financial services, retail, or restaurant.
• Ability to engage with customers and develop relationships.
• Strong desire to exceed corporate initiatives.

Responsibilities

• Maintain exemplary customer service and build customer relationships.
• Support the Assistant Store Manager in achieving store goals.
• Ensure compliance with regulations and responsibilities of Customer Service Representatives.

Skills

Management experience

Customer engagement

Relationship building

Communication skills

Integrity

Job description

PLS is hiring a Shift Supervisor in Kentucky to lead customer service efforts while ensuring compliance and operational excellence. This role supports the Assistant Store Manager, manages customer relations, and helps exceed expected financial goals.

The ideal candidate has management experience and a strong commitment to customer satisfaction, ensuring that the store operates efficiently and effectively.

Benefits include medical, dental, vision, and 401(k). Join us at PLS and make a difference!